How do I cancel my subscription?

The last day to cancel your subscription is the 20th of the preceding month. If you want to cancel your first box, this must be done within the first 14 days of placing your initial order. If you have already got your box and want to cancel within the 14 days, we can offer you a full refund providing you send the box back in an unopened condition.

Let’s take an example of the February box. The cut off date for cancellations is January 20th. So you have until January 20th to make your decision about the February boxes, and send us a cancellation request in your ‘my account’ section.

To avoid confusion, we ask that you wait to cancel the next box till after you receive your current box. There will be plenty of time, between when you receive a box and the next cut off date, to cancel.